Shipping & Delivery
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DELIVERY RATES |
- Orders below AED 300 - AED 35 delivery fee IN DUBAI - Express 2hr delivery AED 50 (subject to availability) Delivery fees are automatically calculated at checkout. |
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DELIVERY TIMEFRAME |
We strive to deliver all orders across the UAE within 24 to 72 hours. Every order is processed promptly to ensure a fast, smooth, and dependable delivery experience. Please note that delivery times may vary slightly during busy periods or holidays |
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CLICK & COLLECT (FREE PICKUP) |
Pickup is available from our roastery Wasl Port Views, Building 4 Mon - Sat, 7:00am - 8:00pm / Sat - Sun, 9:00am - 5:00pm Orders are typically ready within 24 hours after confirmation. You will be notified once your order is ready for collection. |
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TRACKING YOUR ORDER |
Once your order has been dispatched, you will receive email. |
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PRODUCT EXPIRY |
It is highly recommended to consume after seven days of roasting and within 1 month of opening the sealed Coffee pouch, for good taste. |
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LOST OR DAMAGED ORDERS |
If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery with:
We will resolve the issue as quickly as possible. |
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DELIVERY AREAS |
We deliver across all Emirates within the UAE |
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RETURN & REFUND |
The delivered Coffee products will not be accepted as return and so we don’t offer any refund or exchange. |